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With everything that’s new about Acrobat DC, you must have questions. And we have answers.

Basics

What is Adobe Acrobat DC?

Acrobat DC with Adobe Document Cloud is the complete PDF solution for working anywhere with your most important documents. All-new Acrobat DC is totally reimagined with a stunningly simple user experience that works consistently across desktop, mobile and the web—including touch-enabled devices.

Here are just a few things you can do with Acrobat DC:

  • Work anywhere. Create, edit, comment and sign with the new Acrobat DC mobile app. And use Mobile Link to access recent files across desktop, web and mobile.
  • Edit anything. Instantly edit PDFs and scanned documents as naturally as any other file with revolutionary new imaging technology.
  • Replace ink signatures. Send, track, manage and store signed documents with a built-in e-signature service.
  • Protect important documents. Prevent others from copying or editing sensitive information in PDFs.
  • Eliminate overnight envelopes. Send, track and confirm delivery of documents electronically.

Which products make up the Adobe Acrobat DC family of software?

Adobe Acrobat DC includes desktop products, free mobile apps and online services available through Adobe Document Cloud.

Desktop products for Windows:

  • Adobe Acrobat Pro DC
  • Adobe Acrobat Standard DC
  • Adobe Acrobat Reader DC

Desktop products for Mac OS:

  • Adobe Acrobat Pro DC
  • Adobe Acrobat Reader DC

Mobile apps:

  • Adobe Acrobat DC for Android, iOS or Windows Phone
  • Adobe Fill & Sign DC for Android or iOS
  • Adobe eSign Manager DC for Android or iOS

Web app:

  • Adobe Document Cloud

What do I get when I subscribe to Acrobat DC?

When you subscribe to Acrobat Pro DC or Acrobat Standard DC, you pay a low monthly fee to get:

  • Acrobat Pro or Acrobat Standard desktop software, respectively—including any upgrades.
  • Adobe Document Cloud services that let you complete essential PDF tasks with the Acrobat DC mobile app or your web browser; store and share files online; and get instant access to recently viewed files across desktop, mobile and the web. Document Cloud services also enable complete workflows for sending, e-signing and tracking documents.

Which Acrobat DC product is right for me?

See the Acrobat DC product comparison to discover the best way to buy Adobe Acrobat.

I own a previous version of Acrobat. Why should I move to Acrobat DC?

Acrobat DC is a completely reimagined solution with a remarkably simpler user experience that works consistently across desktop, mobile and the web—including touch-enabled devices.

Here are just some of the new things you can do:

  • Create, edit and sign PDFs using the new Acrobat DC mobile app
  • Edit PDFs faster with full-page paragraph reflow and easy bullet updates
  • Instantly edit scanned paper documents—as naturally as any other file
  • Fill, sign and send forms fast from anywhere with smart autofill
  • Get signatures from others, track responses and archive signed documents
  • Edit text and organize pages in a PDF on your iPad
  • Access recently viewed files from your computer or mobile device
  • Turn your mobile device camera into a portable scanner
  • Send and track protected documents, without the hassle of overnight deliveries
  • Fix suspected text recognition errors in scans with a side-by-side view
  • Export PDFs to Word, Excel or PowerPoint with improved bullets and tables

See the Acrobat DC version comparison to see more detail about how Acrobat DC differs from previous versions.

Does Adobe have tools to help IT departments with enterprise deployments?

Yes, many Acrobat DC tools and utilities are available to streamline enterprise deployments and help control IT costs. Supported tools include Microsoft SCCM/SCUP, Apple Remote Desktop, Citrix XenApp and Windows Terminal Server on Windows Server 2008. Learn more about deployment.

How does product activation work in Acrobat DC?

Activation is a required process by which Adobe validates that your software is genuine and being used as allowed by your product license agreement. It is intended to protect both your rights as a consumer and Adobe’s rights as a software developer. Activation also helps confirm that the software you bought is not counterfeit.

Acrobat DC products automatically attempt to activate over the Internet. During activation, no personal information is transmitted. Each single-user license grants rights for Acrobat to be installed on two computers at any given time.

If your organization has computers that cannot be online for activation, IT administrators can set an offline exception using Adobe Customization Wizard. Learn more about deployment.

Is Acrobat DC 64-bit compliant?

Yes. Acrobat runs as a 64-bit application on Mac. Acrobat on Windows is a 32-bit application that can run and has been tested on 64-bit versions of Microsoft Windows 7 and 8 and Windows Server 2008 and 2012.

Adobe Document Cloud

What can I do with Adobe Document Cloud services when working in Acrobat DC?

Adobe Document Cloud services work with Acrobat DC desktop, web and mobile apps to help you stay connected—and stay productive—wherever you are.

Sign up for free Adobe Document Cloud services to:

  • Use Mobile Link to get instant access to recently viewed PDFs across desktop, web or mobile.
  • Store and access files online with 5GB of free storage.
  • Fill forms faster with instant access to your personal autofill collection across desktop, web and iPad devices.

Purchase a subscription to Acrobat Standard DC or Acrobat Pro DC to complete essential PDF tasks from anywhere, including the Acrobat DC mobile app and your web browser:

  • Convert documents and images to PDF files
  • Combine multiple files into a single PDF (desktop and web only)
  • Turn PDFs into editable Microsoft Word, Excel, PowerPoint or RTF files
  • Use your mobile device camera to take a picture of a paper document and convert it to PDF
  • Send documents for signature and then track, manage and store them online
  • Send, track and confirm delivery of documents electronically instead of using fax or overnight services (tracking not available on mobile)
  • Edit PDFs from your iPad (Acrobat Pro DC only)
  • Organize pages from your iOS or Android device (Acrobat Pro DC only)
  • Store and access files online with 20GB of storage

Do I have to work with Adobe Document Cloud services if I purchase Acrobat DC?

No. Acrobat DC desktop software can be used by itself, without taking advantage of Adobe Document Cloud services if desired.

Do I need to be online to use Acrobat?

The first time you open Acrobat DC desktop software, you'll need an Internet connection for software activation. After that, you'll be able to work offline with ease. If you purchase a subscription, you'll be asked to log in periodically to verify your credentials (every 30 days if you have a monthly plan or every 99 days with an annual plan). Also, two new Acrobat tools—Send for Signature and Send & Track—require an online connection.

My company won't let me run software in the cloud, but I still need Acrobat. What should I do?

Acrobat DC desktop software doesn't run in the cloud—it is locally installed software running on your desktop. It can connect to Document Cloud services to provide a richer array of features and capabilities. However, if your company prohibits software that connects to the cloud, talk to your IT administrator. Acrobat settings can be customized to remove access to the cloud services. Learn more about deployment.

How secure are my documents in Adobe Document Cloud?

Adobe Document Cloud uses an Adobe practice known as the Secure Product Lifecycle (SPLC), which is a rigorous set of several hundred specific security activities spanning software development practices, processes and tools, integrated into multiple stages of the product lifecycle. Adobe Document Cloud business processes that use e-signature workflows are also compliant with industry security standards, including HIPAA and PCI v3.0 used by the Payment Card Industry.

Purchasing Acrobat

I own a previous version of Acrobat. What’s my best option for buying Acrobat DC?

If you own Acrobat Pro X or XI—or Acrobat Standard X or XI—you qualify for a reduced price when purchasing a perpetual (one-time) license. A Subscription plan is also a good way to take advantage of everything Acrobat DC has to offer.

Will Acrobat DC continue to be available as a perpetual software license?

Yes, the Acrobat DC family of products will continue to be available via a perpetual software (desktop only) license that is sold through volume licensing programs such as the Transactional Licensing Program or Cumulative Licensing Program.

What do I get when I subscribe to Acrobat DC vs. making a one-time purchase of desktop software?

When you subscribe to Acrobat Pro DC or Acrobat Standard DC, you pay a low monthly fee to get:

  • Acrobat Pro or Acrobat Standard desktop software, respectively—including new features and services updates on an ongoing basis.
  • Adobe Document Cloud services that let you: complete a wide variety of PDF tasks with the Acrobat DC mobile app or your web browser; store and share files online; and get instant access to recently-viewed files across desktop, mobile and the web. Document Cloud services also enable complete workflows for sending, e-signing, tracking and managing documents.

When you buy an Acrobat DC perpetual license as a one-time purchase, you get:

  • Acrobat Pro DC or Acrobat Standard DC desktop software.
  • If you sign up for a free Adobe Document Cloud subscription, you can work with the Acrobat DC mobile app or your web browser to store and share files online, and get instant access to recently viewed files across desktop, mobile and the web.

What type of plans are available if I want to purchase Acrobat in volume?

You can purchase Acrobat DC through the Transactional Licensing Program or Cumulative Licensing Program.

Acrobat DC and Microsoft

How does Acrobat DC work with Microsoft Office?

Acrobat DC integrates seamlessly with Office 365, Office 2013, Office 2010 and Office 2007 applications.

From Windows environments, you can:

  • Create high-quality Adobe PDFs from the Acrobat task ribbon in Office apps (Microsoft Word, Excel, PowerPoint or Outlook).
  • Add protection to PDFs created from the Acrobat ribbon in Office to restrict others from copying or editing sensitive content.
  • Use the Acrobat ribbon in Word, Excel or PowerPoint to execute many steps at once. Quickly email a PDF file, protect it with a password, set file usage restrictions or send a file out for shared review. In Acrobat Pro DC, you can also create a PDF and immediately run a preset Action to run predefined tasks, such as preparing a document for archiving or public distribution.
  • Request signatures from others directly from Word or PowerPoint in Office 365.
  • Use the Send & Track plug-in for Microsoft Outlook to send large or small files to others and set tracking options to get notified when people view your file (Acrobat DC subscription only)
  • Import comments from a PDF file into the source Word document as markups that can be accepted or rejected with the Microsoft Word Track Changes tool.
  • Simplify email search and retrieval. Archive emails or email folders from Microsoft Outlook with one-button ease.
  • Create high-quality Adobe PDFs directly from Microsoft Project or Visio.
  • Additional ways to work with Microsoft tools:
  • Use the Save As command In Microsoft Word for Mac to create high-quality PDF files, complete with interactive links.
  • Work in Acrobat DC to turn existing PDFs into Word, Excel or PowerPoint files with industry-leading formatting accuracy. Keep layouts, bulleted lists and tables intact for easy editing in Office applications.
  • Work with Windows 8.1 touch-enabled devices
  • Capture web pages as PDF files with a single click from Microsoft Internet Explorer. Convert all or part of the page, keeping links, layouts and formatting intact.

Does Acrobat DC integrate with Microsoft SharePoint?

Yes. From SharePoint document libraries, you can:

  • Open a PDF file, edit it in Acrobat and save it back into the repository.
  • Turn any repository file into a PDF and save it
  • Turn any repository file into a PDF and email it
  • Combine multiple files into a single PDF

You can also automate processes by hosting shared document reviews or data collection for PDF forms on your SharePoint server.

Does Acrobat DC work with the most current Microsoft environments?

Yes, Acrobat DC works with both 32- and 64-bit versions of Microsoft Windows 7 and 8. It also works with Windows Server 2008 and 2012.

Acrobat DC and Adobe Creative Cloud

Which version of Acrobat DC is available in Adobe Creative Cloud?

Acrobat Pro DC is available through Adobe Creative Cloud, which provides access to the latest versions of creative applications on a membership basis. Many Creative Cloud plans include Acrobat Pro DC with Document Cloud services.

Are there any differences between Acrobat Pro DC included with Creative Cloud and Acrobat Pro DC bought separately?

The product features in Acrobat Pro DC in Creative Cloud are identical to the features included in Acrobat Pro DC when purchased separately on a subscription plan. Many Creative Cloud plans include Acrobat Pro DC desktop software, plus the corresponding set of Adobe Document Cloud services.


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